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FAQ's

Who are we?
Welcome to a world of authentic luxury brands exclusively brought for you by us at LXRY Museo.We have been the largest importer of exclusive labels in India since 2012. Having sold over 30,000 most sought after luxury merchandise in the last couple of years, today we are the most trusted name in the business of luxury.

Our team of well experienced stylists ensure that the latest international trends are regularly getting added to our portfolio. Which means, what you get is the best from the most exclusive names under one roof.

What makes us different?
We bring to you the most coveted international brands, directly sourced from the biggest fashion houses of Europe and the US. Curated straight off the runway, most of these are super exclusive names that are not available anywhere else in the country.

Our USP lies in bringing these choicest labels at prices that will delightfully surprise you. We can do this by keeping our overheads low through the benefits of technology and our unique sales model. Away from the traditional brick and mortar patterns, this will be a shopping experience like none other.

As the largest importer of exclusive labels, LXRY Museo has been filling the ever-felt gap between demand and supply by the fashion-conscious patrons through:

Private Purchase
  • Trunk Sales
  • Personal Shoppers where merchandize is taken to the buyer’s preferred place for exclusive viewing and buying
  • Open Events
  • Corporate Gifting
  • Special Occasion Gifting


The Promise of Authenticity
  • Our strict procurement policies mean only the best and genuine merchandize come to you
  • Each product comes with an international warranty from the brand you purchase through us
  • Plus we ensure that every brand comes with an authenticity cardto identify its origin and its genuineness
  • Additionally, we give the unique LXRY Museo Promise Card, to ensure you continue to get the best after sales service long after your purchase


Return and Exchange Policy
  • Any product which has a manufacturing defect will be exchanged within 10 days of our sales.
  • A product will be exchanged/taken back only if it is unworn, unused, unaltered, undamaged and in the original purchase conditions
  • LXRY Couture reserves the right to refuse the return of any merchandise that does not meet the above return requirements


Disclaimer:
"LXRY disclaims any rights over these trademarks"

“LXRY takes guarantee and holds to the best of its knowledge that all the products open for sale are authentic and procured through legal channels. The products, however, may pertain to an antithetic collection or line introduced by the brand owner/ registered trademark in another country in contrast to the available product in India. For this reason, it is possible that the products may not be entitled to the same warranty as issued by the brand in India. LXRY however, takes full responsibility of the product sold and also puts forward to offer after sale services, wherever applicable. LXRY would responsible to facilitate the exchange or replacement for the products.” - To be added in terms & conditions.